Sometimes, your customers will have comments and complaints: their product doesn’t work the way it says in the manual, or they’re missing a piece. They may also have questions: what is that pretty red button for? Do you have phone or email support? You have to ask yourself: will my business be better off with [...]
You can’t expect upward spirals for the entirety of the ride, nor can you expect gold to pour into your coffers consistently. Your business’ income may dwindle: you may be unable to find new clients, or your current clients can be ordering less. It’s a slump, you tell your self, but it isn’t the end [...]
In May of 2007 I bought the domain RideLust.com as a niche experiment. I talked about my plans for the domain here at College Startup. Things got off to a slow start, and then got even slower for a while… Well, I can finally offer this report: I am now employing 2 full time employees [...]
Business owners are prone to moments of brilliance and even more so to mistakes. It is in our mistakes that we learn, grow and delve into experiences with new eyes. Earning your first million dollars means that you got there by losing and risking more than that amount. But as much as possible, we don’t [...]
Improving your business need not cost you thousands of dollars. Small things can go a long way, just like small businesses like yours contribute so much to the big picture. Re-connect with your people. I’ve been told time and time again that informal relationships can get the job done, sometimes more easily than if you [...]
